Terms and Conditions

Last Updated: November 2025

Welcome to Maximus Host (“Company”, “we”, “our”, “us”). These Terms govern your use of maximushost.com and all hosting services, game servers, digital products, tools, and features we provide (collectively, the “Services”).

By accessing or using our Services, you agree to all sections below:

  • Terms & Conditions
  • Privacy Policy
  • Acceptable Use Policy (AUP)
  • DMCA Policy
  • Hosting Service Level Agreement (SLA)

If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old or have permission and supervision from a parent/guardian.
You agree that all account information is accurate and kept up to date.

2. Accounts & Security

You are responsible for:

  • Maintaining account confidentiality
  • All actions taken under your account
  • Immediately reporting unauthorized activity

We may suspend or terminate accounts that violate these Terms.

3. Credits & Billing

3.1 – Credits

Maximus Host uses a virtual currency (“Credits”) to pay for server uptime and other functions.

  • Credits are not currency
  • Credits are non-refundable unless required by law
  • Credits cannot be exchanged for money
  • Credit pricing and usage rates may change at any time

3.2 – Payments

Purchases are processed via SureCart and Stripe.
You agree:

  • All sales are final
  • Chargebacks may result in account suspension
  • Refunds are not provided unless legally required

3.3 – Subscriptions

Recurring plans renew until canceled.
We do not offer prorated refunds after renewal.

4. User Data, Backups & Responsibility

You are responsible for:

  • Your game worlds
  • Mod configurations
  • Server settings
  • Backup retention

Unless explicitly included in your plan, Maximus Host does not guarantee data backups and is not liable for data loss due to crashes, corruption, or user error.

5. Acceptable Use Policy (AUP)

By using Maximus Host you agree NOT to:

  • Break any law or regulation
  • Host or distribute malware, exploits, or malicious scripts
  • Access systems you do not own
  • Abuse shared resources
  • Attempt to bypass or manipulate credit usage
  • Harass, defame, or threaten others
  • Use hosting to attack or disrupt third-party services
  • Upload pirated or copyrighted content without permission

We reserve the right to suspend or terminate Service for any violation, at our discretion.

6. Resource Usage & Infrastructure

To maintain service quality:

  • We may allocate, limit, or rebalance CPU/RAM/storage
  • We may throttle or suspend servers that harm stability
  • We may migrate servers between nodes
  • We may restart servers for maintenance or stability

7. Maintenance & Availability (Uptime Disclaimer)

We strive for continuous, always-on hosting, but we do not guarantee 100% uptime.

You understand and agree that:

  • Scheduled and emergency maintenance may occur
  • Downtime may result from third-party providers (network, upstream, cloud, power)
  • Credits are not automatically refunded for downtime

8. Hosting Service Level Agreement (SLA)

We aim to deliver 99.9% uptime monthly.

8.1 – What’s Covered

  • Network availability
  • Power availability
  • Hypervisor/host uptime

8.2 – What’s Not Covered

  • User misconfiguration
  • Mods/plugins causing crashes
  • Force majeure (weather, disasters)
  • Upstream provider outages
  • DDoS or malicious attacks
  • Scheduled maintenance

8.3 – SLA Credits (Optional to Enable)

If uptime falls significantly below our target for reasons within our control, we may, at our discretion, issue service credits. These credits have no cash value.

9. Termination

We may suspend or terminate your Service for:

  • AUP violations
  • Fraud or chargebacks
  • Resource abuse
  • Security concerns
  • Failure to pay

Upon termination:

  • You may lose access to servers
  • Remaining credits may be forfeited
  • Data may not be recoverable

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, special, punitive, or consequential damages
  • Our total liability will not exceed the amount paid to us in the last 30 days

Use the Services at your own risk.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee:

  • Uninterrupted or error-free operation
  • Compatibility of mods/plugins
  • Availability or recoverability of data

12. Privacy Policy

We respect your privacy and commit to protecting it responsibly.

12.1 – Information We Collect

  • Account information you provide (email, username, etc.)
  • Payment info (processed by Stripe; we do not store card numbers)
  • Usage data (server activity, logs needed for operations)
  • Support communications

12.2 – How We Use Your Information

  • To provide hosting
  • To improve our platform
  • To detect abuse or security risks
  • To process payments
  • To send essential service notifications

12.3 – How We Protect Data

We use reasonable security measures, but no system is 100% secure.
You use the Services at your own risk.

12.4 – Data Sharing

We do not sell personal data.
We may share limited data with:

  • Payment processors (Stripe, SureCart)
  • Infrastructure providers
  • Legal authorities (if required by law)

12.5 – Cookies & Tracking

We may use cookies or analytics tools to enhance experience and security.

13. DMCA Policy

If you believe content hosted on Maximus Host infringes your copyright, you may file a DMCA notice.

13.1 – Submit Notices To:

DMCA Agent
Email: [email protected]

Your notice must include:

  1. Your legal name and contact information
  2. Identification of the copyrighted work
  3. Identification of the infringing material (server IP/subdomain if applicable)
  4. A statement under penalty of perjury that your claim is accurate
  5. A statement that you are authorized to act
  6. An electronic or physical signature

We may remove or disable access to infringing material.

13.2 – Counter-Notices

If you believe content was removed in error, you may submit a counter-notice including:

  • Identification of removed content
  • Statement of good-faith belief the removal is a mistake
  • Consent to jurisdiction in your region
  • Your signature

We may restore content unless the original complainant initiates legal action.

14. Changes to These Terms

We may update these Terms at any time.
Continued use of the Services after changes means you accept the revised Terms.

15. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA.

Disputes must be resolved exclusively in state or federal courts located in Massachusetts.

16. Contact Information

For questions or legal matters:

Maximus Host Support
Email: [email protected]
Website: https://maximushost.com

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