Start with the status and messages on the server's Manage page. If an installation, start, stop, or restart is still in progress, wait for it to finish before requesting another operation.

The server is still setting up or will not start

• Check the setup progress and Console and Logs for the latest message.
• First installation and game updates take longer than a routine start. Do not repeatedly restart during installation or updating.
• If a Workshop map was selected before its download completed, choose an installed stock map, start the server, and let KF2 download the content.
• If startup fails, note the time and safe error message. Contact support with the server ID; never send a join or administrator password.

Players cannot find or join the server

• Confirm the status is Running and startup has settled.
• Copy the Game address from Overview and connect with the in-game console command open your-game-address.
• Do not use the separate Query or Steam port as the player connection address. Query supports discovery; Steam supports Steam networking.
• Check that the player has the current join password, not the administrator password.
• Confirm the server and client versions are compatible.
• If a custom Workshop map is active, remember that Steam Workshop files are not available to Epic Store players. Test with an installed stock map.

The in-game server browser may not reliably list servers using shared ports. Direct connection through the console is the recommended way to join. See Connect to your server for the steps.

A Workshop map is missing or fails to load

• Stop the server before adding or removing a subscription.
• Keep a stock map selected, start the server, wait for startup, and refresh Mods → Maps.
• A subscription can appear before its content is installed; the panel does not show per-item download progress.
• Confirm the item supports dedicated servers and the selected game mode.
• A map must appear as installed before you can add it to rotation or select it as the starting map.
• Removing a subscription does not erase downloaded files; remove the map from rotation separately.

A setting did not change

Choose Save for next start/restart and start or restart the server, or choose Save & restart now if the server is running and you have permission. Password changes use the separate Save password changes controls. Check whether the selected map supports the game mode and settings you chose.

You need player administration

The dashboard does not provide KF2 WebAdmin, RCON, arbitrary console commands, a live player roster, or remote kick and ban controls. Use supported in-game controls during the session. The dashboard provides lifecycle controls, saved settings, console output, map management, and backups.